Privacy Policy

Last updated: August 14, 2026

ThoughtSpark Services Pvt Ltd ("ThoughtSpark," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through thoughtspark.com. This policy explains what we collect, why, how it is used, and the choices available to you.

Who We Are

ThoughtSpark is an enterprise data management consultancy headquartered in Houston, Texas, with delivery offices in Surat and Hyderabad, India. This policy covers thoughtspark.com and any forms, tools, or services on it.

Contact for privacy questions or requests: privacy@thoughtspark.com

What Information We Collect

Information you provide directly:

  • •  Contact and inquiry forms. When you fill out a form on our site (including the Contact page and the Data Readiness Hub lead-capture form), we collect the information you enter, which may include your name, email address, company name, job title, and any message or description of your business challenge you provide.
  • •  Email communications. If you email us directly, we retain that correspondence to respond to and track the conversation.

Information collected automatically:

  • •  Cookies and similar technologies. We use cookies to operate the site, remember your preferences, and, where you consent, to understand site usage. Our cookie consent banner lets you choose which categories of cookies to allow. See "Cookies" below for detail.
  • •  Analytics. We may use analytics tools such as Google Analytics and HubSpot to understand how visitors use our site, such as which pages are viewed and how long visitors stay, so we can improve the site's content and structure. Where active, these tools process information such as IP address, device and browser type, and pages visited. We do not use this data to identify you personally. You can learn more about Google's privacy practices and opt out of Analytics tracking at Google's opt-out page.
  • •  Security and log data. Like most websites, our hosting and security systems automatically log technical information such as IP address, browser type, device information, and pages visited, used to protect the site from abuse and unauthorized access.

If your browser sends a "Do Not Track" signal, we do not currently alter our analytics practices in response, though you can still control cookies and analytics through the mechanisms described in this policy.

We do not knowingly collect sensitive personal information (such as financial account numbers, health information, or government ID numbers) through this site, and we ask that you not submit such information through our forms.

How We Use Your Information

We use the information collected to:

  • •  Respond to inquiries submitted through our forms
  • •  Provide information about our services that you have requested
  • •  Improve the functionality, security, and content of our website
  • •  Communicate with you about ThoughtSpark's services, where you have provided your information for that purpose
  • •  Meet legal, security, and compliance obligations

We do not sell your personal information.

Cookies

Our site uses a cookie consent tool (CookieYes) to let you control which cookies are set on your device. Categories may include:

  • •  Necessary cookies, required for the site to function, which cannot be disabled
  • •  Functional and analytics cookies, used to understand how visitors use the site and improve it, set only with your consent

You can change your cookie preferences at any time through the cookie settings banner on our site, or by adjusting your browser settings to block or delete cookies. Blocking some cookies may affect site functionality.

Third-Party Tools We Use

To operate this site, we work with the following categories of service providers, who may process your information on our behalf, solely to provide the services described:

  • •  Form and lead management (Gravity Forms), to collect and route information submitted through our forms
  • •  Email delivery (WP Mail SMTP), to ensure form submissions and website communications are delivered reliably
  • •  Cookie consent management (CookieYes), to manage cookie preferences as described above
  • •  Website analytics (Google Analytics and/or HubSpot, where active), to understand site usage and improve our content, as described above
  • •  Website security (Wordfence), to protect the site from malicious traffic and unauthorized access

These providers are contractually and technically limited to using your information to deliver these specific services, and are not authorized to use it for their own independent purposes.

Clients and Data We Process on Your Behalf

As a data management consultancy, ThoughtSpark's services may involve accessing, processing, or advising on data our clients hold about their own customers, suppliers, or business contacts (for example, product, customer, or master data within a PIM or MDM system). This section applies to that engagement-level data, separate from the website data described above.

  • •  We process this data solely to deliver the services agreed with our client, under the terms of the applicable service agreement and, where required, a separate data processing agreement.
  • •  We do not use client-provided data for our own marketing purposes, and we do not sell it.
  • •  Our client is responsible for ensuring it has the appropriate legal basis to share this data with us, and for responding to requests from its own customers or contacts regarding their information.
  • •  If you are an individual whose data has been processed by ThoughtSpark in the course of our work for one of our clients, and you have a question about that data, we recommend contacting the ThoughtSpark client directly, as they control that relationship. You are also welcome to contact us and we will direct your inquiry appropriately.

Job Applicants

If you apply for a position with ThoughtSpark through our Careers page or a recruiting partner, we collect the information you provide as part of that application, which may include your name, contact details, resume, work history, and any other information you choose to share. We use this information solely to evaluate your application and communicate with you about the hiring process, and retain it for as long as reasonably necessary for that purpose or as required by law.

Who We Share Your Data With

We do not sell or rent your personal information to third parties. We may share information with:

  • •  The service providers listed above, strictly to operate the site
  • •  Professional advisors, regulators, or authorities where required by law
  • •  A successor entity in the event of a merger, acquisition, or sale of assets, on the same terms as this policy unless you are notified otherwise

How Long We Retain Your Data

We retain information submitted through contact or lead-capture forms for as long as reasonably necessary to respond to your inquiry and maintain a record of business communications, and no longer than needed for that purpose unless a longer period is required for legal, accounting, or reporting obligations.

Your Rights

Depending on your location, you may have the right to:

  • •  Request access to the personal information we hold about you
  • •  Request correction of inaccurate information
  • •  Request deletion of your information
  • •  Withdraw consent for cookies or marketing communications at any time
  • •  Lodge a complaint with your local data protection authority, if you believe we have not handled your information appropriately

To exercise any of these rights, contact us at the email address listed above.

If you are a California resident, you have the right to know what personal information we collect, to request deletion of that information, and to opt out of any "sale" or "sharing" of your personal information. We do not sell or share your personal information as those terms are defined under California law. You can exercise these rights by contacting us at the email address above.

Data Security

We take reasonable technical and organizational measures, including firewall and security monitoring tools, to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Transfers

ThoughtSpark operates across the United States and India. Information you submit may be processed or stored in either location as part of our normal business operations.

Children's Privacy

This site is intended for business audiences and is not directed at children. We do not knowingly collect personal information from anyone under the age of 16.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

If you have questions about this policy or how your information is handled, contact us at:

privacy@thoughtspark.com
ThoughtSpark, Houston, Texas